How does the free 1 month trial work?

It’s very easy. You just sign up with Sentinel and you can use the service for 1 month without charge.

Before your trial expires we will drop you an email and ask if you want to continue using our service at which time you just pop in your credit card details and your account is all good to go.

Do I get any SMS alerts on the free 1 month trial?

Not at the moment. However, when you upgrade your server monitoring account we'll give you 25 SMS alerts to get you started. You can then add more if you need them. It's as easy as that!

Are there any other Sentinel plans?

Nope. We have just one plan. That will give you everything you need to get going and if you find that you need to add additional services then you can just add them as you need them.

Are there any long term contracts?

No there are no contracts. We don't believe in it. You can close your account at any time and you will only be responsible for any outstanding payments. Nice and easy.

Where is your company based?

Sentinel is a New Zealand based company. All charges will be in USD.

Where is your equipment based?

All over the place. We have servers located in various cities around the world for optimum checking.

Do you have an API?

Our server monitoring platform has a FULL RESTful API that allows you to manage all aspects of your website or server monitoring requirements. The API is even available to people on our free 1 month trial.

Can I add more servers on the 1 month trial?

Not at the moment. If you do need to monitor additional servers then you will need to upgrade your account. You can monitor up to 3 servers on the 1 month trial.

Can I enable the faster checking option on the 1 month free trial?

Again, not at the moment. We think that the ability to check your website or server ever 5 minutes will be fine for most people. If you really want to run checks every minute then you can always upgrade your account and then add the faster checking option.

I do a heap of virtual hosting. Can Sentinel monitor virtual hosts?

Absolutely. If you have multiple websites running off the same Server / IP address then you can monitor them individually on that one server. Check out the blog post on our product blog for more information about monitoring virtual host websites.

Can Sentinel monitor resources on my server?

Yes we can. Sentinel can monitor Disk Space, CPU/Load and more on Linux, Mac OS X and Windows based servers and send alerts whenever there is a problem.

If I get a lot alerts what can I do?

Generally if you're getting a lot of alerts something isn't quite right! But our monitor supports confirmation checks via our geographic global monitoring network, flap detection to limit alerts and you can acknowledge alerts until they are resolved.

What web browsers work with Sentinel?

All the good ones. Firefox 3 and higher, Safari 4 and higher, Chrome.
We also support Internet Explorer 8 but the dashboard wont look quite as nice. We don't have any plan to support IE6 at this point.

Do you have terms of service and privacy policies?

Sure thing. You can check them out here Terms, Privacy policy, Refund Policy